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Frequently Asked Questions

Below are some tricks and tips for you to enhance your IT Infrastructure. We are here for your more indepth IT Challanges.

What to Do If Your Laptop Freezes?

If your computer has slowed to a near-crawl, or become unresponsive entirely, here is how to see if it is an easy fix or something that needs more attention.

It feels like your computer only freezes in the middle of the most important tasks, doesn’t it? If your computer has slowed to a near-crawl—or become unresponsive entirely—here’s how to recover from the problem and prevent it from happening in the future.

Give It a Minute to Catch Up

If you are performing a particularly CPU-intensive task, sometimes things will hang for a moment, making you think your laptop is permanently frozen even if it is not. If it seems like your computer has completely locked up, give it a few minutes to catch up and finish what it is doing.

You would be surprised how many times this works, especially if it’s a random occurrence (and not a chronic problem). Similarly, make sure your mouse is working properly—it could be that your mouse just got disconnected or ran out of batteries, which can give the illusion of your computer freezing.

Kill the Offending Program

If Windows does not recover (or it starts freezing again after it recovers), it is time to break out old faithful: Ctrl + Alt + Delete. Strike this combo on your keyboard and choose the Task Manager option from the resulting screen to see a list of running programs.

If any of them are not responding, select them and click the End Task button. If you are dealing with an isolated incident, that should be all you need. Windows should snap back to attention as soon as you have closed the program, and you can restart the program to continue your work.

If your PC always seems to freeze when that program is running, though, you may need to uninstall it and find an alternative. You may even need to upgrade your hardware if the program is so intensive that it’s running out of resources.

If nothing else seems to solve the problem, you may have a hardware problem not so easily fixed on your own. If your laptop is still under warranty, contact the manufacturer for service. If your warranty has long expired, call us. One of our friendly consultant will help you.

How to check if your computer is lagging?

Windows has a built-in diagnostics tool called Performance Monitor. It can review your computer’s activity in real time or through your log file. You can use its reporting feature to determine what’s causing your PC to slow down. To access Resource and Performance Monitor, open Run and type PERFMON.

Tips on How to Prevent Malware from Infecting Your Computer

When our computers start slowing down or behaving in an unusual way, we are often quick to suspect that we have a virus. It might not be a virus, but it is likely that you have some sort of malware. Some are malicious, and others are just annoying. The worst culprits are the hijackers—malware programs that take over your browser, or worse yet, your computer. I have had to remove these types of evil programs from personal computers and work computers in the past, and I’m sure you have, too. Here are some tips on how to prevent malware from infecting your computer, keeping your hardware safe.

  1. Install Anti-Virus/Malware Software.
  2. Keep Your Anti-Virus Software Up to Date.
  3. Run Regularly Scheduled Scans with Your Anti-Virus Software.
  4. Keep Your Operating System Current.
  5. Secure Your Network.
  6. Keep Your Personal Information Safe.
  7. Don’t Use Open Wi-Fi.
  8. Use Multiple Strong Passwords.
  9. Back Up Your Files.
  10. Avoid websites that provide pirated material.